Connected reputation
Meet guests where they review.
The platform is built around connectors, so hospitality groups can manage the channels that matter to their guests without rebuilding the core product every time an integration changes.
Channel coverage
One review operating room.
All supported channels receive the same core treatment: AI drafting, sentiment analysis, routing, reporting, and response history.
Google Business ProfileReply via official API
TripadvisorPartner-enabled workflow
Booking.comProperty reply workflow
Facebook / Meta ReviewsPermission-based
TrustpilotBusiness API workflow
AgodaPartner-enabled workflow
AirbnbDraft and response workflow
Expedia GroupPartner-enabled workflow
TravelokaPartner-enabled workflow
Yelp and other channelsConnector framework
Honest automation
Publish only where the channel permits it.
Some platforms provide approved reply APIs. Others may require a partner relationship, account permissions, or manual response. GuestReviewDesk makes that status visible instead of pretending every channel works the same way.
Three response modes
- Automatic publishing
Official write access is available and enabled. - Approval queue
A team member reviews the AI response before publishing. - AI draft + manual link
The response is prepared, then posted through the platform’s own interface.
Integration responsibility: the client supplies the relevant platform credentials, approvals, and account permissions. Connector availability can change when a review platform changes its API or partner policy.